Further positioning themselves as a premium product in the market, REDARC have taken a huge step in customer satisfaction with their REDNetwork. A national network of auto electrical focused businesses all certified by REDARC to install REDARC products.
The program aims to streamline the process for customers from product information to installation by connecting customers directly to qualified and capable installers. The membership program sees local businesses trained directly by REDARC to supply, install, and warrant the South Australian based company’s products. REDARC tell us “At its core, the program is membership based, whereby businesses pay an annual fee and in return receive a range of benefits including but not limited to – customer referrals, product training and extended warranty.”
REDARC’s Managing Director Anthony Kittel believes the initiative offers a real point of difference in the market and is unique coming from a manufacturer, “Our pillars of success have been formed by continuous innovation, a passion for learning and a team-based culture shaped by collaboration and quality.”
“At the core of everything we do is the customer. We are committed to achieving 100% customer satisfaction through service excellence and continuous improvement. It is for this reason that we have established the REDNetwork across Australia and New Zealand”.
To find your closest REDNetwork accredited installer head to the REDARC search tool below